Cultural Intelligence: The New Leadership Imperative

For decades, leadership development has been built on the foundation of IQ—Intellectual Quotient. From the classroom to the boardroom, the ability to reason, analyze, and solve problems has been prized as the hallmark of professional competence. High IQ scores opened doors to elite universities, advanced degrees, and corner offices. And to be clear, IQ still …

Deep vs Shallow Professionalism: A Modern Perspective

In today’s rapidly evolving world, the perception of professionalism has undergone significant changes and what it means to be a professional. The qualities that mark someone as a professional, and the ethical standards associated with different professions have all started to shift. This posting explores the concept of deep versus shallow professionalism, shedding light on …

The Capability Life Cycle in Organizational Behaviour — Is this a  Wake-Up Call for Risk Leaders in Canadian Financial Services

In financial services, risk management is often treated as a static function — a robust framework built to withstand external shocks and internal missteps. But as the sector continues to evolve in Canada, from open banking to digital transformation and DEI/ESG expectations, is it enough to rely on the same risk frameworks we built five …

A Key Component of Trust Is a Willingness to Be Vulnerable: Are You in an Environment That Supports This?

A Key Component of Trust Is a Willingness to Be Vulnerable: Are You in an Environment That Supports This? The genesis of this post is a conversation I had with my wife a couple of weeks ago regarding general office behaviour at her work as well as office culture overall. The conversation was about a …

Information Flow: Ensuring It Reaches You and Goes Where It Needs to Go

As a broad-brush stroke, business as usual seems to be rapidly evolving where sudden changes in political or economic winds seems to be becoming the norm rather than an exception. Risk challenges suddenly pop up. As a risk manager, you play a critical role in identifying, assessing, and mitigating risks within your organization. But to …