Authority Bias: When Titles Silence Critical Thinking

Authority Bias: When Titles Silence Critical Thinking It can be subtle; it can happen easily and be missed quickly. That ‘it’ is a comment, recommendation or suggestion by someone who is in a perceived position of authority or leadership that should be questioned. For example, have you Ever been in a meeting where the C …

Understanding Information Bias: What It Is and How to Prevent It

Understanding Information Bias: What It Is and How to Prevent It In my mind, I’m sensing it more and more through news articles, social media posts and other sources, decisions and directions forward are being made with the ‘best information’. From competing agendas, forced outcomes, perceived influences, and a myriad of other factors, the ‘best …

Cultural Intelligence: The New Leadership Imperative

For decades, leadership development has been built on the foundation of IQ—Intellectual Quotient. From the classroom to the boardroom, the ability to reason, analyze, and solve problems has been prized as the hallmark of professional competence. High IQ scores opened doors to elite universities, advanced degrees, and corner offices. And to be clear, IQ still …

Deep vs Shallow Professionalism: A Modern Perspective

In today’s rapidly evolving world, the perception of professionalism has undergone significant changes and what it means to be a professional. The qualities that mark someone as a professional, and the ethical standards associated with different professions have all started to shift. This posting explores the concept of deep versus shallow professionalism, shedding light on …

The Capability Life Cycle in Organizational Behaviour — Is this a  Wake-Up Call for Risk Leaders in Canadian Financial Services

In financial services, risk management is often treated as a static function — a robust framework built to withstand external shocks and internal missteps. But as the sector continues to evolve in Canada, from open banking to digital transformation and DEI/ESG expectations, is it enough to rely on the same risk frameworks we built five …